Terms of Service
Directions for public transportation: Take the NJ Path train to Journal Square in Jersey City or NJ Transit to Newark Penn Station, then take an Uber or Taxi.
If you are driving: We offer free parking on site.
IMPORTANT NOTICE: Check in time is 45 minutes prior to your scheduled flight time.
Please call us at 1-862-849-2652 as soon as you arrive and our shuttle van which is light blue with a red and white helicopter and New York Helicopter logo will pick you up from the front of BISTRO RESTAURANT located at the MIDDLE of the building.
***It is strongly advised to arrive prior to check in time to avoid being charged late fee***
***LATE FEE PRICES*** Passengers failing to arrive 45 minutes prior to scheduled flight time will be charged $50.00 per person late fee. Passengers arriving 30 minutes or less prior to scheduled flight time will be charged $100.00 per person late fee.
A. ALL TOURS ARE NONREFUNDABLE.
New York Helicopter has the right to cancel, change or delay any flight any time for any reason, which includes weather conditions, Temporary Flight Restrictions implemented by the FAA, minimum number of passengers not met for tour, helicopter maintenance and all other circumstances outside of our control. Reservations canceled by New York Helicopter will be issued a voucher that is good for 1 year from the original booking date.
B. New York Helicopter Tours requires 48-hours in advance to reschedule a helicopter tour reservation. Tours rescheduled within the 48-hours of a scheduled flight time will be charged a $100.00 per person rescheduling fee. Reservations booked within the 48-hours of scheduled tour time waive their right to a rescheduling accommodation.
C. Any passenger failing to check in and board their flight will be considered a no-show and will forfeit their flight and be assessed a 100% cancellation fee.
D. Gift Certificates are valid for one year from the date of purchase and are not refundable.
TERMS AND CONDITIONS:
A. ALL PASSENGERS OVER THE AGE OF 2 ARE REQUIRED TO WEAR A FACE COVERING/MASK.
B. Reservations are required and passengers are responsible to provide accurate contact information on their reservation. New York Helicopter will use this information to advise passengers of any changes. New York Helicopter will not be held liable for inaccurate information provided which causes a disturbance of the scheduled tour.
B. Helicopter seats 6 passengers and 1 pilot. All tours are shared with other passengers and require a minimum of 5 passengers for the tour to operate (see cancellation policy) which may result in a time or day change by New York Helicopter. All 6 seats must be purchased for a private tour. To ensure availability for a specific time or date, please contact us at 212-480-8300.
C. Seating goes according to weight and balance. Weight maximum is 250 pounds per person. Passengers are weighed at our facility and passengers weighing over the weight limit are required to purchase an additional seat or will forfeit their flight.
D. New York Helicopter reserves the right to upgrade passengers on any tour flights.
E. All passengers must have a valid photo ID and the credit or debit card used to book reservation upon check in.
F. If you are purchasing a ticket as a gift, you must email a scanned copy of your ID and credit or debit card used to make booking, separate from this booking form, to email@example.com. Failure to do so may result in a cancellation of booking and 100% cancellation fee.